Frequently Asked Questions

How does the service work?

The service is based upon IPTV. You receive the TV signal over your internet connection. The signal is converted into a picture via our set-top box.

What is IPTV?

IPTV is the abbreviation for Internet Protocol TeleVision.

How do I know if my internet speed is good enough for your service?

We recommend a reliable internet connection of 5Mb with unlimited download volume. Check out our speed-test page, if uncertain.

Which UK channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • BBC 1, 2, 4
  • BBC News, Parliament
  • ITV 1, 2, 3, 4, Be,
  • Channel 4, Channel 5
  • CBeebies, CBBC, CITV
  • Dave, Dmax, Watch, BBC Food, Good Food, Alibi
  • Sky Cinema (all channels)
  • Sky 1, 2, Gold, Atlantic, Living, Arts
  • Sky Sports (all channels), BT Sports (all channels), Eurosport
Which US channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • ABC
  • AMC
  • Bloomberg
  • CBS
  • Cartoon network
  • Cinemax
  • CNN
  • Comedy central
  • Discovery channels
  • ESPN
  • Fox
  • Fox Sport
  • HBO
  • History
  • NBA Network
  • NBC
  • NFL Network
  • PAC-12 Sports
  • PBS
  • Showtime
  • TBS
  • Tlc
  • Universal
Which movie channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • Sky Cinema Action
  • Sky Cinema Comedy
  • Sky Cinema Crime
  • Sky Cinema Disney
  • Sky Cinema Drama
  • Sky Cinema Family
  • Sky Cinema Greats
  • Sky Cinema Hits
  • Sky Cinema Premiere
  • Sky Cinema SciFi
  • Sky Cinema Select
  • Film 4
  • True Movies 1, 2
  • Sony Movies
Which sports channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • Sky Sports 1, 2, 3, 4, 5 F1, News
  • BT Sports 1, 2, 3, ESPN,
  • Eurosport 1, 2
  • Chelsea TV, MUTV, LTV, Rangers TV, Celtic TV
  • NBA Network, NFL, NBC Golf
  • PAC-12
  • Fox Sports USA 1, 2
  • Setanta Sports,
  • EIR Sport 1, 2
  • SuperSport 1, 2, 3, 4
  • TSN 1, 2, 3, 4
Does the service also include an electronic program guide (EPG)?

Yes, there is an Electronic Programme Guide (EPG), giving you easy access to information about the TV programme schedule.

Do I have to sign a contract?

No, you buy a subscription for a fixed amount of time.

Subscriptions can be bought for 3, 6 and 12 months.

The subscription is not automatically renewed at the end.

Can I trial the service?

Yes, we can offer a trial.

Please contact us for further information.

How long does it take me to install this service?

Based upon our experience, the installation of the set-top box takes ca. 5 minutes.

Can I record my favourite programmes?

The system automatically makes the last 4-days programmes available for “catch-up”, if you miss your favourite programme. Therefore there is no need to record to a video recorder or equivalent.

How can I order this service?

Please send an email via our contact page with your name, address and a request for the service.

We will in turn check the technical requirements with you (e.g. internet speed) and make an offer.

You should receive the set-top box and access to the service ca 7 days after payment (if sent to an address within Europe)