Frequently Asked Questions

How does the service work?

The service is based upon IPTV. You receive the TV signal over your internet connection. The signal is converted into a picture via our set-top box.

What is IPTV?

IPTV is the abbreviation for Internet Protocol TeleVision.

How do I know if my internet speed is good enough for your service?

We recommend a reliable internet connection of 5Mb with unlimited download volume. Check out our speed-test page, if uncertain.

Which UK channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • BBC 1, 2, 4
  • BBC News, Parliament
  • ITV 1, 2, 3, 4, Be,
  • Channel 4, Channel 5
  • CBeebies, CBBC, CITV
  • Dave, Dmax, Watch, BBC Food, Good Food, Alibi
  • Sky Cinema (all channels)
  • Sky 1, 2, Gold, Atlantic, Living, Arts
  • Sky Sports (all channels), BT Sports (all channels), Eurosport
Which US channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • ABC
  • AMC
  • Bloomberg
  • CBS
  • Cartoon network
  • Cinemax
  • CNN
  • Comedy central
  • Discovery channels
  • ESPN
  • Fox
  • Fox Sport
  • HBO
  • History
  • NBA Network
  • NBC
  • NFL Network
  • PAC-12 Sports
  • PBS
  • Showtime
  • TBS
  • Tlc
  • Universal
Which movie channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • Sky Cinema Action
  • Sky Cinema Comedy
  • Sky Cinema Crime
  • Sky Cinema Disney
  • Sky Cinema Drama
  • Sky Cinema Family
  • Sky Cinema Greats
  • Sky Cinema Hits
  • Sky Cinema Premiere
  • Sky Cinema SciFi
  • Sky Cinema Select
  • Film 4
  • True Movies 1, 2
  • Sony Movies
Which sports channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • Sky Sports 1, 2, 3, 4, 5 F1, News
  • BT Sports 1, 2, 3, ESPN,
  • Eurosport 1, 2
  • Chelsea TV, MUTV, LTV, Rangers TV, Celtic TV
  • NBA Network, NFL, NBC Golf
  • PAC-12
  • Fox Sports USA 1, 2
  • Setanta Sports,
  • EIR Sport 1, 2
  • SuperSport 1, 2, 3, 4
  • TSN 1, 2, 3, 4
Which German channels are available?

As there are many channels which are continually being added to, here are a selection of the channels available:

  • ARD, ZDF
  • Arte
  • Comedy Central
  • Dmax
  • Eurosport DE
  • Kika
  • NTV, N24
  • ProSieben, Kabel 1, Sat 1
  • RTL, RTL 2
  • Sixx
  • Sky Cinema, Action, Atlantic, Comedy
  • Sky Sports DE, with Bundeliga & 360
  • Sport 1
  • Vox
Does the service also include an electronic program guide (EPG)?

Yes, there is an Electronic Programme Guide (EPG), giving you easy access to information about the TV programme schedule.

Do I have to sign a contract?

No, you buy a subscription for a fixed amount of time.

Subscriptions can be bought for 3, 6 and 12 months.

The subscription is not automatically renewed at the end.

Can I trial the service?

Yes, we can offer a trial.

Please contact us for further information.

How long does it take me to install this service?

Based upon our experience, the installation of the set-top box takes ca. 5 minutes.

Can I record my favourite programmes?

The system automatically makes the last 4-days programmes available for “catch-up”, if you miss your favourite programme. Therefore there is no need to record to a video recorder or equivalent.

How can I order this service?

Please send an email via our contact page with your name, address and a request for the service.

We will in turn check the technical requirements with you (e.g. internet speed) and make an offer.

You should receive the set-top box and access to the service ca 7 days after payment (if sent to an address within Europe)